Retail Reinvented with Sunbridge

Unleashing Retail Potential with Dynamics 365

Our Expertise.

At Sunbridge, we take a fresh approach that goes beyond traditional methods to tackle the unique challenges of various industries with cutting-edge solutions. We have a deep understanding of the complexities involved in managing sales across different channels such as brick-and-mortar stores, online platforms, and mobile apps. With the integration of omni-channel retailing capabilities into ERP systems, we provide retailers with a cohesive overview of their inventory, customer data, and sales performance.
Our forte lies in establishing and nurturing strong connections with customers, essential for success in the retail sector. We harness the power of advanced CRM features within the ERP system to handle customer information, analyze buying behaviors, and carry out targeted marketing initiatives.
Our team is committed to continuously monitoring stock levels at retail locations in real time. We use advanced inventory management modules to track, manage, and efficiently address stock shortages or excess inventory. Additionally, we excel in promotion and pricing management by integrating key features into the ERP system. This enables retailers to effectively plan and execute marketing campaigns and pricing strategies, ultimately boosting sales and enhancing customer engagement.

Our Achievements

Streamlined inventory processes for over 250 retail businesses

Enhanced customer relationship management for more than 200 retail clients

Integrated omni-channel solutions for over 150 retailers, leading to an average increase of 30% in customer satisfaction and a 25% rise in sales efficiency

Delivering Solutions to Key Retail and E-commerce Challenges

We unleash your business potential by maximising the innovation.

Streamlining Omni-Channel Retailing

We work closely with retailers to merge and simplify their sales channels, connecting their physical stores and their online platforms. We tackle the challenge of multi-channel selling with omnichannel features consolidating sales data from various channels, managing inventory effectively, and tracking customer interactions across platforms.

Optimizing Inventory Visibility

We employ sophisticated ERP modules in Dynamics 365 for real-time tracking and management of inventory across various retail locations. We tackle inventory discrepancies with tracking technologies like barcoding and RFID, integrated with Dynamics 365 to address overstock and stockout situations effectively.

Upgrading Promotion and Pricing Strategies Robust Quality Control Systems

We implement advanced tools to plan, execute, and assess the impact of marketing campaigns and pricing strategies, thereby boosting sales and enhancing market competitiveness.

Maximizing Warehouse Efficiency

We focus on optimizing warehouse operations, including order picking, packing, and shipping. With Dynamics 365's WMS modules, we enhance warehouse layouts, automate processes, and reduce errors, contributing to increased operational efficiency.

Labor Management in Warehousing

We leverage labor-management modules in Dynamics 365 to enable effective oversight of warehouse staff, covering scheduling and performance tracking. This results in cost-effective labor management and improved employee productivity.

Streamlined Order Processing

We use order management and fulfillment modules in Dynamics 365 to streamline the entire order-processing workflow. This includes automating order routing and integrating with shipping carriers, ensuring accurate and timely deliveries with minimal errors.

Seamless E-commerce Platform Integration

We offer seamless integration solutions with pre-built connectors or APIs for popular e-commerce platforms, ensuring smooth data exchange and cohesive functionality across all e-commerce channels.

Secure Payment Processing and Fraud Prevention

We integrate secure payment gateways with Dynamics 365 and implement robust fraud detection and prevention mechanisms, safeguarding both the business and its customers.

Data Analytics for Informed Decisions Integrated Product Lifecycle Management (PLM)

We configure Dynamics 365 to generate comprehensive reports and analytics on sales trends, customer behavior, and inventory turnover and provide actionable insights for informed decision-making.

Efficient Returns and Refund Management

We implement return management modules within Dynamics 365 to automate return processes, manage returned inventory, and issue refunds promptly, enhancing customer trust and loyalty.

Digital Marketing and SEO Optimization

We leverage marketing automation tools to execute and track digital marketing campaigns increasing visibility and driving traffic.

Business solutions

Our Services

Real Customer • Stories

Hear from them

We are glad to choose Sunbridge Software Services Inc to implement the ERP System Microsoft Dynamics AX 2012. Sunbridge performed a thorough analysis of our processes and desired objectives and delivered those as promised.

Sunbridge Software Services Inc really stands out in their quality, attentiveness, and competence. As a small business manufacturer that is looking to grow significantly in the next five years, I believe that they will be a valuable strategic partner.

Sunbridge Software Services Inc has been supporting our expanded use of Microsoft Dynamics 365 for Sales and Marketing. They promptly support our custom configuration of our CRM system and have gone above and beyond to deliver the project within budget.

The Sunbridge Software Services team has always been able to go above and beyond to assist with technical issues we may have with our Dynamics NAV or Office 365. We have always been impressed with the quality and depth of assistance.