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Brief About Company

Customer is a renowned technology innovator specializing in smart entrance management, smart identity authentication, and smart office solutions. With a global footprint, ZKTECO is committed to providing cutting-edge products and services that redefine security and efficiency in diverse industries.


  • Microsoft Dynamics Business Central / Microsoft Dynamics 365 CRM
  • Project Durations – 12 Months
  • Resources - 12
Problem Statement

Customer faced multifaceted challenges in its business operations. Manual processes, disparate systems, and lack of integration led to inefficiencies in financial reporting, supply chain management, warehousing, sales management, and inventory control. These challenges hindered data accuracy, decision-making speed, and overall operational agility.


A global leader in pioneering biometric recognition techniques, aimed to enhance efficiency and transparency across various business functions. The customer sought to overcome challenges in financial reporting, supply chain management, warehousing, sales management, and inventory control. The objective was to streamline operations, achieve real-time visibility, and facilitate smart decision-making processes.

Sunbridge Approach

Sunbridge Software Services, a trusted Microsoft Dynamics 365 partner, conducted a comprehensive assessment of customer business processes. Understanding the unique challenges faced in financial reporting, supply chain, warehousing, sales management, and inventory control, Sunbridge proposed the implementation of Microsoft Dynamics 365 Business Central.


Sunbridge implemented Microsoft Dynamics 365 Business Central, tailoring the solution to address ZKTECO's specific pain points:

Financial Reporting

Business Central streamlined financial reporting processes, providing real-time insights into revenue, expenses, and financial health. Automated workflows reduced manual errors and accelerated month-end closing.

Supply Chain Management

The solution optimized the entire supply chain, from procurement to distribution. Customer gained visibility into supplier performance, demand forecasting, and order fulfillment, resulting in reduced lead times and improved supplier relationships.


Business Central introduced automation in warehouse management, optimizing inventory levels, minimizing stockouts, and enhancing order fulfillment accuracy. Real-time tracking improved overall warehouse efficiency.

Sales Management

Customer experienced improved sales performance with integrated customer relationship management (CRM) features. Enhanced sales analytics and forecasting facilitated better decision-making, resulting in increased sales productivity.

Inventory Control

Dynamics 365 Business Central provided Customer with real- time visibility into inventory levels, reducing excess stock and minimizing holding costs. The solution enhanced demand planning, ensuring optimal inventory levels.

The implementation of Microsoft Dynamics 365 Business Central resulted in a unified platform that seamlessly connected Customer’s business functions. The customer achieved operational excellence, improved data accuracy, and empowered its teams to make informed decisions promptly. Customer continues to leverage the power of Microsoft Dynamics 365 Business Central, positioning itself as a forward-thinking industry leader in the realms of biometric recognition, smart entrance management, identity authentication, and smart office solutions.

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